Being productive in your business requires you to use efficient methods and procedures to get work done. Even one inefficient process can affect the entire business. Understanding some of the most common indicators of inefficient processes allows you to seek them out and replace them with more efficient ones.
Inefficient Fleet
An inefficient fleet can result in a host of problems, including lost customers. If your deliveries are late or you aren’t offering the highest level of service, your customers will take their business elsewhere. However, GPS systems can be an important part of fleet management. GPS systems can help your business be more efficient by facing challenges. You can review a guide with real-world information on different types of fleets that use GPS systems.
Regular Miscommunication
Every business will face some type of miscommunication, but if it is happening on a regular basis, you might want to take a closer look. Frequent miscommunication may indicate that you have poor communication processes. You may find people misunderstand conversations or miss messages. Take some time to update technology used for communications. You could use a messaging app so everyone can connect with each other. Give departments and teams ways of connecting with each other. You can also create a policy for how you want employees to communicate with each other and with customers.
High Turnover Rate
Look at how long employees tend to stay at your company. Are they moving on after a short time? If so, one reason might be that employees see you have inefficient processes. Instead of taking the time to help develop new processes, they may simply leave for another organization. You’ll want to reduce turnover at the root because it can lead to low morale.
Just the same as you want to find a job you love, your employees are on the same path. Consider holding exit interviews with employees who are leaving your organization and see if they have feedback on how processes are run. They may be more willing to speak about this because they won’t be staying with you. But don’t overlook other employees when seeking out feedback. They may have suggestions on other technology or automation that could make their lives easier.
Poor Use of Employees’ Time
Pay attention to the way your employees spend work hours. You can use time tracking applications to do so. If you notice employees spending lots of time on tedious tasks, your company might have inefficient processes. While you can’t automate everything, many manual, repetitive tasks can be automated with the right software. You can set up automatic email replies to commonly asked questions. You can also survey your employees to see if they have ideas on how their work can be completed more efficiently. A bonus of this is that they are more likely to be accepting of changes if they feel they are being listened to and respected. They may have already thought of ways their work could be done better and just need the right technology or freedom to do so.
