Proactive Program Ensures Compliance with Municipal Code Standards
The City of West Hollywood’s Neighborhood and Business Safety (NBS) Division Code Enforcement team is dedicated to upholding neighborhood livability by responding to community complaints and concerns. To further enhance neighborhood standards, the NBS Division is introducing a proactive and systematic inspection initiative for multifamily properties, commencing in February 2024.
The proactive pilot program, initially focusing on the Eastside and progressively moving west, aims to conduct inspections of multifamily properties every three years. The goal is to ensure compliance with the West Hollywood Municipal Code standards for maintaining rental housing properties. Multifamily properties, defined as buildings with three or more units, will be subject to thorough inspections.
Code Enforcement Officers, part of the proactive multifamily inspection team, will concentrate on exterior property conditions and common areas during the inspections. This includes aspects such as landscape, parking areas, paint, fences, and common spaces like hallways, courtyards, staircases, and elevators. Additionally, officers will be vigilant for potential vacation (short-term) rental activity.
As part of the outreach process, tenants will be informed about the opportunity to voluntarily schedule inspections within the interior of their units. Interior inspections will only occur upon tenant request and will address habitability concerns such as plumbing issues, lack of heat, and malfunctioning safety alarms.
Furthermore, multifamily properties with specific unit counts will be examined for compliance with the City’s Rent Stabilization Ordinance (RSO). This involves ensuring proper notices regarding emergency contacts, eviction protections, and rent limits are posted.
Tenants interested in scheduling inspections during the pilot program may contact the NBS Division at (323) 450-7115 or multifamilyinspections@weho.org. The proactive multifamily inspection team will operate Monday through Friday from 8 a.m. to 5 p.m. (excluding holidays).
Community members with concerns related to noise, property maintenance, vacant properties, construction, zoning, or public right-of-way impediments are encouraged to submit a Service Request through the City’s website or Official App. Complaints and questions can also be directed to the Code Enforcement hotline at (323) 848-6516 or code@weho.org.
For further information on the proactive multifamily inspection pilot program, contact Eugene Alper, Code Enforcement Supervisor, at (323) 848-6432 or ealper@weho.org. TTY users may call (323) 848-6496.
